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Terms & Conditions

By using OnlineRakhiIndia.com user can unconditionally accepted terms and conditions as given here under:

We reserve the right to add/ delete or edit these terms and conditions at any time without any declaration or prior notice.

1. User may carefully review all information pursuant to product, product description and services as provided to relevant section.

2. OnlineRakhiIndia.com acts as a facilitator and provide transaction facilities to purchase and sell products and services between user and vendor through OnlineRakhiIndia.com. We are also not responsible for any losses, damages, expenses, taxes, or quality of product delivered or incurred by user in the use of facility.

3. We will not be responsible for any damage suffered by users from use of service rendered by our company on OnlineRakhiIndia.com. This without limitation includes data resulting from delays, non deliveries, missed deliveries, loss of revenue, or service interruption as may occur because of any act/omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.

4. All products are screened, checked and assured by the vendors before shipping and packaging to ensure that the products are of the standard, quality, design, composition, style or model that they are shown of on our website OnlineRakhiIndia.com.

5. We send the same Rakhi/Rakhi Gifts as we show on our website. In any case if same Rakhi/ Rakhi Gift is not available, we will ship Rakhi/ Rakhi Gift which are most similar to the one ordered and at the same time is of same or higher value.

6. If the selected courier does not have the service for the destination you have placed an order, we reserve right to choose an alternative courier which serves the destination without prior notice at our sole discretion.

7. We reserve right to change prices and availability of products at any time without prior notice at the sole discretion of OnlineRakhiIndia.com

8. Request for cancellations of orders once placed on OnlineRakhiIndia.com shall only be entertained till the order has not been processed or shipped. Once the order has been processed or shipped, we cannot entertain any cancellation of order.

9. We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The payment shall be refunded and the User shall be informed for the same.

10. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by us for re-delivery shall be claimed and incurred by the user placing the reorder.

11. The User agrees to give accurate, authentic and true information on OnlineRakhiIndia.com. We reserve the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, OnlineRakhiIndia.com has right in its sole discretion to reject the registration and debar the User from using services of OnlineRakhiIndia.com and / or other affiliated websites without prior intimation whatsoever.

12. OnlineRakhiIndia.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card to place Rakhi/ Rakhi gift orders on the site.

13. OnlineRakhiIndia.com shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers / shops etc.), flood, fire, wars, acts of God or any cause that is beyond the control of us.

14. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to place an order on our website.

15. OnlineRakhiIndia.com shall not entertain any complaints after 7 days, once the order is delivered.

16. If a non-delivery or late delivery occurs in any case then OnlineRakhiIndia.com is not liable to pay / refund any amount more than order value of customer.

Please feel free to write us if you seek any clarification from us in regard to terms and conditions set out herein through Email: help@onlinerakhiindia.com and should wait for a written clarification before using the service.

  • We ship products from India.
  • All Rakhi Orders placed till 11 AM IST on 22th August, 2015 will be Guaranteed delivered on or before 29th August, 2015 on priority basis.
  • All Orders placed after 22nd August., 2015  will be delivered on priority basis, but we can not guarantee you for delivery on or before 29th August, 2015 (Raksha Bandhan).
  • Products will be shipped exactly as shown but in case of last moment shortage, similar and equally good products will be shipped.